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Two women display their art Dr. Ken Crawford at work in his exam room Two community volunteers staff a table selling Maple Syrup products as a fundraiser A large group of community members pose in front of the health center after a fundraising and awareness walk for myeloma
 

General Information

To Make or Cancel an Appointment

You may call the centre to book your appointment. When you call, the receptionist will ask you for the reason for your visit so they can be sure to book your appointment with the right person and for the correct amount of time.

To book an appointment, please call 613-259-2182.

We understand things come up unexpectedly and sometimes you can’t make your appointment. We ask that you try to give at least 24 hours notice if you are unable to make your appointment. That way, we can offer the appointment to another client.

REMINDER: Please remember to bring your OHIP card and all of your medications to every appointment.

After Hours Telephone Coverage

After regular hours, clients with urgent concerns can dial the Health Centre telephone number, and reach the “on-call” answering service. Our physicians work in partnership with the physicians at Country Roads CHC to provide after-hours on-call coverage to primary care clients of the North Lanark CHC when the centre is closed. The on-call answering service will refer all medical inquiries to the on-call practitioner, who will then return the client’s telephone call. The practitioner will provide advice over the phone on what to do.

Primary care clients of the North Lanark CHC can access the after-hours on-call service when the centre is closed by calling 613-259-2182

All About the Urgent Care Clinic

CALL 911 or go to the nearest emergency for ALL EMERGENCY TYPE ISSUES
Such as chest pain, trauma, head injury, severe pain

The Urgent Care Clinic (UCC) is for the recent or sudden onset of a sickness. The assessment will focus only on the health concern that brought you to the Urgent Care Clinic. The UCC runs daily from 9am-10am and is on a first come, first served basis. The UCC is run by a nurse who will triage the clients and one of the providers. If you have a health care provider elsewhere, please call the health centre ahead of time to see if we can see you.

Green Check Mark

Do use the Urgent Care Clinic
for...

Red X

Do not use the Urgent Care Clinic
for...

  • Recent or sudden onset of sickness such as a sore throat, ear ache, couch, rash, fever
  • Minor injury such as minor scrapes, cuts, muscle strains, etc.
  • Cardiac or heart pain.  Call 911 or go to the nearest emergency room
  • Anything that may require an x-ray as a result of fall, fracture or trauma.  Go to the nearest emergency room 
  • Renewal of prescriptions
  • To have forms completed
  • Routine monitoring of your health condition or chronic illness, such as high blood pressure or diabetes